iProov and Eurostar provides contactless travel in London

Tuesday, December 7, 2021

iProov is the world leader in biometric face authentication technology, and Eurostar, the high-speed passenger rail service linking the UK with mainland Europe, announces that their trial of a contactless fast-track service, SmartCheck, is now live. SmartCheck enables passengers to complete secure ticket verification and UK exit check on their mobile devices prior to travel.

Business Premier and Carte Blanche ticket holders are able to scan their identity documentation using their iPhones before arriving at the station, completing a brief biometric face scan to verify that they are the genuine holder of the identity document. The biometric face verification, which uses iProov’s Genuine Presence Assurance technology, is then linked to their e-ticket, with confirmation sent to the passenger. On arrival at St Pancras International station, passengers proceed through a dedicated SmartCheck lane.

A brief face scan at the ticket gate verifies that the customer has completed the ticket check, with no sharing of paper or electronic tickets needed. A second face scan at the UK Exit Check allows Eurostar to verify that the passenger has completed their passport information, again replacing the need for travelers to hand over documentation. SmartCheck aims to revolutionize the travel experience by making it completely effortless for the passenger while maximizing privacy and increasing reassurance through improved security. The aim is to eliminate queues and expedite the boarding process to further improve customer satisfaction, especially for frequent travelers.

The concept is being brought to train travel as part of the First of a Kind 2020 competition run by Innovate UK, funded by the Department for Transport (DfT). The initiative supports research, development, and innovation in the UK rail industry. At this time, the trial involves a limited number of invited passengers and focused on the check-in and exit control processes operated by Eurostar at St Pancras Station and not the UK or Schengen Entry controls. This secure, convenient and privacy-protecting technology will make life easier and safer for travelers around the world said Andrew Bud, Founder, and CEO, iProov.

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